What file format should I use for my custom artwork?
After placing your order, please submit your custom design as a CS5 AI file, 300 dpi JPEG or PDF via email to our Custom Project Coordinator.
The best way to send us artwork created in InDesign is to export it to PDF by selecting File > Adobe PDF Presets > High-Quality Print. If your document has a bleed, select the "Marks and Bleeds" section from the "Export Adobe PDF" dialog box and ensure "All Printer's Marks" and "Use Document Bleed Settings" are both checked.
If you have any questions or would like additional guidance, please email our Custom Project Coordinator.
- Do you letterpress on wood?
- Can you rush my custom project?
- What's the best way to contact you?
- Can I use an existing design on the website to create a custom invitation or card?
- Can you print my design on your wooden cards?
- What is the turnaround time for a custom or personalized order?
- What does my order status mean?
- Can I get a sample wedding invitation?
- What pen type should I use to write on the wood?
- Can I print on the wood with my home printer?
- Where do you get the wood that you use for your cards?
- Can I use a rubber stamp on the wood?
- Do you offer wedding invitations?
- What postage do wood postcards require?
- What postage does my invitation and reply card require?
- Can I get a physical proof of my custom project?
- Can I choose my own wording and font for my custom wedding cards?
- Can I choose my own colors for my custom wedding cards?
- Can you ship my envelopes to me before the cards arrive?
- Do I have to pay in full for my custom or wedding order?
- Do you offer mailing services?
- Do you offer a digital proof for my custom order?
- How do I check my order status?
- Can I track my order online?
- What if the topic I need isn't listed here?
- Can you letterpress my custom design?
- Do wood cards have any special mailing instructions?
- Will my custom wood postcards have the standard address lines and stamp square on the back?
- What are the design guidelines for your custom business cards?
- Do my custom design files need to have color separation?
- What colors can I use for my custom design?
- How do I submit my custom artwork?
- What file format should I use for my custom artwork?
- Why does the color and texture of the wood sometimes vary from card to card?
- What type of print process do you use on the wood?
- Do you offer custom artwork design services?
- Can I use white ink in my custom artwork?
- What is the radius of the corner rounding on the custom wood cards?
- How precisely will my custom order be trimmed?
- Can I pick the color or grain of my custom wood cards?
- What is the recommended photo size for my personalized card?
- When will my personalized Holiday Card order ship?
- What are your custom design guidelines?
- When will my custom or personalized order ship?
Contact us via email or dial us at 205-868-1619.